Company Name: Fashion Adda
At Fashion Adda, we strive to ensure that your orders are delivered to you in the fastest and safest way possible. Below are the terms and conditions that apply to shipping on our website.
1. Shipping Methods & Delivery Time
We offer various shipping options to ensure the best delivery experience for our customers:
- Standard Delivery: Typically delivered within 7-10 business days from the order confirmation.
- Express Delivery: Usually arrives within 3-5 business days. Available for selected products or locations.
- Same-Day Delivery: Available in select cities on eligible products (only available during working hours and subject to stock availability).
Note: Delivery times are estimates and may vary due to factors such as weather, holidays, or delays from third-party couriers.
2. Shipping Charges
- Free Shipping: We offer free shipping on orders above ₹[Insert minimum order value] within India.
- For orders below the minimum order value, a flat shipping fee of ₹[Insert amount] will apply.
- International Shipping: Currently, we only offer domestic shipping within India. We do not ship internationally at this time.
Note: Shipping charges will be calculated at checkout based on the delivery address and order total.
3. Delivery Locations
- Domestic Shipping: We deliver to most cities and towns across India.
- International Shipping: At this time, Fashion Adda does not offer international shipping.
To check if we deliver to your location, enter your PIN code on the checkout page.
4. Order Processing Time
- All orders are typically processed and dispatched within 1-2 business days after confirmation.
- Orders placed after 4:00 PM (IST) will be processed the following business day.
Note: During peak seasons, holidays, or sales events, order processing times may be slightly longer.
5. Order Tracking
- Once your order is shipped, you will receive a tracking number via email or SMS.
- You can track your order through the courier company’s website or by visiting the order tracking page on our website.
6. Delivery Delays
While we make every effort to deliver your orders on time, there may be delays due to:
- Weather conditions
- Postal strikes or unforeseen disruptions
- High demand during sale seasons
- Incorrect or incomplete delivery information
If there’s an unexpected delay, we will inform you as soon as possible and provide an updated delivery time frame.
7. Packaging
We take utmost care in packaging our products to ensure they reach you in perfect condition. All orders are securely packed with the necessary protective materials to prevent damage during transit.
8. Lost or Damaged Items
If your package is lost, damaged, or shows signs of tampering, please:
- Contact us immediately at info@fashionadda.co.in or call +91 75340 26786.
- Provide your order number, details about the issue, and pictures if possible.
We will initiate an investigation with the courier and provide you with a solution, such as a replacement or refund, depending on the circumstances.
9. Signature Requirement
For high-value orders, we may require a signature upon delivery to ensure the package reaches the intended recipient.
10. Address Errors
Please ensure that the delivery address provided is complete and correct. We are not responsible for orders delayed or lost due to incorrect or incomplete shipping information.
If you notice an error in your shipping address, contact us immediately at info@fashionadda.co.in so we can attempt to update the information before your order is shipped.
11. Contact Us
For any shipping-related queries, feel free to reach out:
- Email: info@fashionadda.co.in
- Phone: +91 75340 26786
- Address: Rajesh Batra, 24 Near Gandhi Colony, Subhash Nagar, Muzaffar Nagar, Uttar Pradesh – 251002, India